Al Madina

Al Madina Press Establishment adopts an IP solution with Mitel

Customer Needs
  • Replace two old TDM PBXs - AT&T and Nortel telephone system to allow for IP Network across multiple-geographical locations, streamline communication efficiently and reduce incremental ongoing support costs
  • Replace existing data network to HP ProCurve infrastructure and protect return on investment
  • Provides feature transparency with Mitel advanced feature-rich IP telephone systems in different locations
  • Support centralised operator, call- management and advanced user applications across the network
  • Network 12 remote sites, one of which overseas in Cairo
  • Deploy teleworker to support reporter field mobility and achieve operational cost reduction

Solution Components

  • Mitel 3300 Integrated Communications Platform (ICP) network as core platform for current and potential IP and Broadband Application
  • Arabic Voice mail including speech-enabled attendant
  • Mitel IP phones
  • Mitel IP DECT Solution
  • Mitel Teleworker Solution
  • Mitel Your Assistant
  • Enterprise Manager

Results

  • Al Madina leverages new HP data infrastructure while adding service with high quality, feature-rich Voice-over-IP (VoIP)
  • Increased flexibility and mobility for employees
  • Reduced management costs of the network
  • Support for advanced applications including speech-enabled attendant reducing staffing costs while enhancing services

 

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Quote

"Through its alliance with HP, Mitel will provide Al Madina with a converged Kingdom wide voice and data solution over three phases. The solution will allow the Newspaper and its related periodicals to maintain its traditional lead in the Kingdom.We will seamlessly network the various locations and deliver information and telephony features that will enhance the journalistic function and operational efficiency. In context with the other elements in all core divisions, the modernisation plan is an ambitious one and is aimed for completion by mid 2006."

Hisham M.Zahid, Deputy
Managing Director, Al Madina