How Do I...

About Mitel

Become a Mitel authorizedPARTNER?

Becoming a Mitel authorizedPARTNER opens up a world of opportunity for you. Working together and sharing our commitment to be the market leader in IP Telephony will produce great results. For more information, go to Mitel PARTNERprogram.

The Mitel Solution Provider program is changing to the authorizedPARTNER program. Please view the press release as we modify our site.

Learn More about Mitel?

Mitel is a leading global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver the benefits of voice, video and data convergence to the user. Mitel's broad portfolio of solutions provide advanced voice, video and data communications platforms, desktop phones and Internet appliances, intuitive applications for customer relationship management and mobility, messaging and multimedia collaboration.

Mitel is headquartered in Ottawa, Canada

Ensure the Security of my Network?

For the purpose of security, Mitel considers the network a hostile environment, whether a private Local Area Network or the public Internet. Products must be resilient to attack and support secure communications and access. Best practices enhance the integrity and immunity of communications services. Mitel recognizes and addresses measures to protect business communications from security threats today, and ongoing diligence to ensure the security of future communications. Mitel is a member of the VoIP Security Alliance (VOIPSA), the first and only group of industry professionals solely and holistically dedicated to VoIP security and education.

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Mitel Solutions

Get More Information on IP Communications?

More and more organizations migrate to IP networks to take advantage of the technology’s added capabilities to improve productivity and cut communications costs. Imagine routinely web-enabling a business presentation, video-enabling a business call, or seamlessly moving from a wireline to a wireless network in mid-conversation. And that’s just the beginning. IP-based networks also improve employee productivity, employee mobility, business performance, and all the while streamlining costs.

Cut Employee Communications Costs?

It has become clear that the enterprise is increasingly concerned about the need to contain cell phone costs. Studies now suggest that almost two thirds of an enterprise's cell phone calls are made in the office or at home.     Mitel Mobile Extension unites the corporate PBX with the cell phone through a single number that enables mobile workers to receive all of their calls regardless of their location or telephony device. Mitel Mobile Extension helps to reduce these costs by enabling Mobile Extension calls that were answered in the office or home on a cell phone to be handed back to the desk phone quickly and easily.

Use a Mobility Solution to Add Greater Functionality and Value to my Cell Phone?

Imagine being able to setup a conference call on your cell phone using four-digit extensions. Also hold, transfer and conference to extend the rich PBX feature set to your cellular phone. This is available to Mitel customers who utilize our industry leading Mobility Solutions.

Increase my Productivity When I am in Transit?

Imagine getting into the car for that long trip to a customer's site and instead of losing valuable productivity time, you're able to call into your corporate voice mail server and have your important emails read back to you through your cell phone, headset or speaker phone. With Mitel Mobility Solutions you can forward, delete and respond to emails from your car and utilize every moment to the fullest.

Utilize my Mobility Solution to Simplify Audio- and Video-Conferencing?

If you need to assemble your sales team for an emergency meeting, imagine being able to dial one number and have your team assembled instantly in a secure     audio conference. Use your desk phone to create videoconferences simply by touching a button on your set. Mitel Mobility Solutions provide immediate access to the right people at the right time for the right decisions.

Tell if the People I Need to Speak to are Available When I Need Them?

It is so frustrating when you really need to speak to someone and all you get is his or her voice mail. With Mitel's Conferencing and Collaboration solutions you can utilize real-time corporate presence and availability so you can always tell when someone is on or off the phone or away from their desk. You can also use real-time secure instant messaging to send chat and share files with up to 15 people at the same time. In reality, you can create a "virtual meeting" with anyone no matter where they are located.

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Verticals - Education

Find Advanced Communications Technologies that will Benefit my Schools?    

Mitel provides schools with IP infrastructures, advanced telephony features and functions, seamless application integration, and end-to-end solutions that improve communications, maximize operating efficiencies, enhance school safety, empower parents, teachers and principals, and    help improve student outcomes.

Use IP to Increase School Administrative Efficiencies and Service Levels While Keeping a Lid on Costs?

Mitel IP Solutions enable budget-constrained schools to meet the    communication and information needs of parents and staff while alleviating the need to invest more in people and programs.

Accurately Notify On-Site and Off-Site Emergency Response Staff of an Event at a School?

Mitel's IP-based integrated communications platform provides access to advanced features, functions and applications that help schools monitor, mitigate and quickly respond to security threats and emergency situations anywhere on school grounds.

Ensure That my Current Voice Network Supports my School's Parent Outreach Strategy?

Mitel IP solutions provide parents with increased    access to school staff, services and information in a language and form (voice and / or data) that all parents can understand.

Empower my Teachers and Principals with Technology that is Relevant and Easy to Use?

Mitel's award-winning portfolio of     IP phones and applications give instructional staff the power to communicate and collaborate simply and conveniently with students, parents, colleagues and administrators in the classroom, while    mobile on campus and even from home.

Use IP ?Technology Help Advance Student Outcomes?

Mitel's    conferencing and collaboration tools help educators reach out to students with applications that support targeted distance learning, video infusion, peer and group collaboration, mentoring services, and more.