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De Waerdenborch
De Waerdenborch chooses innovation, flexibility and manageability with a Mitel IP communications solution
Customer Needs
- More capacity at the switchboard
- More functionality, such as redirection and caller information
- Replacement of the old DECT telephones
- Future-proof technology
Solution Components
- Mitel 3300 IP Communications Platform (ICP)
- Mitel Live Business Gateway
- Mitel 6160 Intelligent Queue
- SpectraLink Wi-Fi handsets
Results
The intended results of the implementation at De Waerdenborch Comprehensive School:
- Easy to manage
- Free calls between school locations
- More internal flexibility; calls can be taken over from one another
- More functionality, such as redirection and caller information
- Future-proof technology
- Scalable solution, which can also be extended to other schools
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"Mitel IP telephony has allowed us to improve our accessibility, both internally and externally. Our objective of dealing properly with every single call is now easy to achieve. In addition, we have much more flexibility in the way we use the telephony environment. It is easy to redirect calls or take over calls from one another, and by using Microsoft Office Live Communications Server 2005, we also have more information that enables users to see the availability of colleagues."
Jacques Heijnders, Head IT,
De Waerdenborch Comprehensive School