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Customer Experiences by Solution
- SIP
- Enterprise Communications
- Small and Medium Businesses
- Unified Communications
- Mobility
- Business Continuity
- Messaging
- Customer Interaction
- Pandemic Preparedness
- Let's Talk Green
- Virtual Solutions
Customer Experiences by Industry
Eden Brown
Award-winning recruitment company improves customer service with Mitel IP solution
Customer Needs
- To create a single integrated phone system
- Simplify network management
- Lower the costs of internal calls
- Discover new ways of communicating and working
Solution Components
- Mitel 3300 IP CommunicationsPlatform (ICP)
- Mitel Enterprise Manager
- Mitel Teleworker Solution
Results
- Seamless IP networked communications solution across six sites
- Simplified network management overall
- Reduced internal call costs
- Staff retention through flexibleworking options
Resources
Downloads
Quote
"We were impressed with the Mitel IP solution from the start as it is cost-effective, reliable and scalable and has enabled us to deploy one seamless network. The IP solution is a real business enabler allowing us to deploy applications that change and improve the way employees work which in return increases productivity and customer service."
Cham Bain Smith,Assistant IT
Manager, Eden Brown