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Customer Experiences by Solution
- SIP
- Enterprise Communications
- Small and Medium Businesses
- Unified Communications
- Mobility
- Business Continuity
- Messaging
- Customer Interaction
- Pandemic Preparedness
- Let's Talk Green
- Virtual Solutions
Customer Experiences by Industry
Fortis Guernsey
Fortis Guernsey invests in Mitel IP communications
Customer Needs
- To re-locate to a greenfield site and install an IP communications system
- Facilitate business continuity plan by having a secure resilient infrastructure
- Hot desking and home working to increase flexibility
- Ongoing support for telecommunications solution
- Centralized IT maintenance
Solution Components
- Mitel 3300 IP Communications Platform (ICP)
- Mitel Enterprise Manager
- Mitel Teleworker Solution
Results
- Resilient converged network
- Separate business continuity site with hot desking facility
- Centralized IT management
- Mobile working enabled
Resources
Downloads
Quote
"With a blank canvas to work from we were presented with a fantastic opportunity to analyze exactly what we needed from our telecommunications infrastructure and consider all the options.We had specific objectives we needed to achieve and high expectations so the pressure was on to identify the best possible solution."
Richard McDermott
head of ITC at Fortis Guernsey