First Presbyterian Church of Orlando

Founded in 1876, First Presbyterian Church of Orlando (FPCO) is the fifth largest Presbyterian Church in the United States with 4,700 members. It hosts some 10,000 visitors to its campus each year, and educates over 800 children in its schools each day.

FPCO emphasizes the importance of spiritual growth, education and physical fitness through its “teaching church” concept. Spanning two city blocks with four main buildings, FPCO provides its congregation with worship services, Sunday school classes, lay-leader training, bible study, children and youth activities, conferences, and meeting space.

Steady expansion to meet the needs of a growing, diverse membership and ministry has been a constant throughout FPCO’s history. Its most recent master plan made possible the construction of the two buildings and the renovation of existing facilities. With the objective of upgrading its communications to handle this growth, FPCO partnered with Black Box Network Services, an authorized Mitel® partner, to identify a suitable solution.

ABOUT FIRST PRESBYTERIAN CHURCH OF ORLANDO

Type: Church
Location: Orlando, FL, U.S.
Configuration: Campus includes sanctuary, school, counseling center, fitness center, and child care center
Membership: 4,700 families
Website: www.fpco.org

CUSTOMER NEEDS

• Scalable and flexible system that can accommodate growth
• Enhanced service-level delivery
• Standardized phone network leveraging fiber optic network
• Easy-to-use, centralized network administration

SOLUTION COMPONENTS

• Mitel 5000 IP Communications Platform
• Mitel Audio and Web Conferencing
• Mitel  IP phones

RESULTS

• Annual overhead cost reductions through IP networking
• Improved client service and satisfaction
• Streamlined communications to mobile and remote staff
• Simple, scalable, and easy to use and manage