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Customer Experiences by Solution
- SIP
- Enterprise Communications
- Small and Medium Businesses
- Unified Communications
- Mobility
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- Messaging
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- Let's Talk Green
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Customer Experiences by Industry
EC Harris
EC Harris Practice What They Preach With A Mitel® IP Solution
ABOUT EC HARRIS
EC Harris is a leading international consultancy working on the real estate, infrastructure and construction sectors. The firm brings together professional skills, developed processes and information to successfully deliver all aspects of a capital project and its ongoing operation. This consultancy can advise on the initial investment through each stage of construction to occupation and day-to-day operations. EC Harris has 43 wholly owned offices worldwide employing more than 3,000 people and an annual Group turnover of £200million.
Website: www.echarris.com
Customer Needs
- Core part of business change programme
- Disparate systems with no synergy across offices
- To improve online collaboration
- Increase opportunity for flexible working from home, clients sites and international offices
Solution Components
- Mitel 3300 IP Communications Platform (ICP)
- Mitel Live Business Gateway
- Microsoft Live Communications Server 2005
- HP ProCurve Data Network
Results
- A unified and integrated telecommunications system
- Improved internal communications, collaboration and team working
- Significant cost savings and maximisation of office space
- Flexible working capabilities
Resources
Downloads
Quote
"Investing in IP communications is a means of differentiating ourselves from the competition - by allowing flexible methods of working we can help to continually improve staff morale and help us to members of staff we have invested in. It also allows us to make significant cost savings and streamline the business processes to improve efficiencies."
Gary Blight, EC Harris