USA [Change]Select Country
Customer Experiences by Solution
- SIP
- Enterprise Communications
- Small and Medium Businesses
- Unified Communications
- Mobility
- Business Continuity
- Messaging
- Customer Interaction
- Pandemic Preparedness
- Let's Talk Green
- Virtual Solutions
Customer Experiences by Industry
Anthony Gold
Anthony Gold realised it needed to review its telephony infrastructure as inter-site call traffic was increasing significantly
ABOUT ANTHONY GOLD
Type: Professional Services – Legal
Location: England
Configuration: Multi-Site, IP, WOC, Voice mail, Unified Messaging
Website: www.anthonygold.co.uk
Type: Professional Services – Legal
Location: England
Configuration: Multi-Site, IP, WOC, Voice mail, Unified Messaging
Website: www.anthonygold.co.uk
CUSTOMER NEEDS
- To maintain, programme and configure the system from one site
- Reduce inter-site call costs
- Streamline inter-site call traffic
SOLUTION COMPONENTS
- Mitel Communications Platform
- Windows Operator Console (WOC)
- Unified Messaging
- Voice mail
RESULTS
- Inter-site call costs reduced
- Staff productivity increased
- Inter-site communication streamlined via Unified Messaging
Resources
Downloads
Quote
"Since installing the system we have noticed significant improvements across the business. Not only have inter-site call costs been reduced, but also staff productivity has increased owing to the streamlining of technology across the company."
Phil Mulley,
IT Manager, Anthony Gold